The first time you touch on a bus, tram or train each day, 1 day is deducted from the balance of your card. You’re then free to use the card as many times as you like during that day (you need to touch on the vehicle or platform with your card each time you use it)

Any day products loaded onto your Citycard are valid for 2 years from the date they are loaded onto your card. If you’ve not used them within 2 years simply bring your card back and we’ll extend your remaining days.

Yes, Citycards are reusable. You can top up your card with additional days or add a season ticket to your Citycard. You can have either day products or a season ticket on your Citycard, you can’t have both.

At the moment you can only top up your Citycard at the Broadmarsh and Victoria Travel Centres (Victoria travel centre will be open from April 2014). We’ll be adding more locations throughout the next 12 months including online, on street kiosks and over 150  Payzone locations.

A non personalised Citycard works the same as a standard Citycard, the only difference is that you don’t have to provide any personal information when you get your card. The downside is that the days on a non personalised card are not protected should the card be lost or stolen.