Senior Citycard

The Senior Citycard is available to permanent city residents of eligible age. The Senior Citycard gives cardholders free travel as part of the English National Concessionary Travel Scheme.

The Senior Citycard also offers the benefits of great retail, leisure and library savings. You can apply for a Senior Citycard at the Broadmarsh Bus Station Travel Centre.

Click here for more details.

Mobility Citycard

The Mobility Citycard is available to permanent city residents with a qualifying disability. The Mobility Citycard gives cardholders free travel as part of the English National Concessionary Travel Scheme.

The Mobility Citycard also offers the benefits of great retail, leisure and library savings. You can apply for a Mobility Citycard at the Broadmarsh Bus Station Travel Centre.

Click here for more details.

Lost, stolen or replacement cards

If your Citycard is lost or stolen you must report it to us as soon as possible.  You can do this by calling 0115 876 1300 and we will then cancel your pass.  You will be required to complete a lost card form before a new card is issued to you.

If your card has been damaged you need to get a replacement card as soon as possible as it may be rejected when you attempt to use it. Where the card has been damaged there may be a charge for the replacement.

Replacement card charges can be found in the Citycard General Terms and Conditions.